Payconiq is a fintech that is currently growing a strong presence in the BENELUX region with big goals to expand across Europe. We have 95 people on the team from 40 countries who work together on a daily basis to become a trusted partner and lead in smart processing and payment solutions across Europe.
We are currently on the lookout for a Technical Support Engineer who will work closely with development and support teams to enable them to work at their peak proficiency.
Your job will be to support your colleagues in all aspects of IT. This can vary from assisting them with their laptops to enrolling new users into our systems. You will also be assisting our Ops and Dev engineers in building and implementing our microservice infrastructure and all tools/support systems.
Together with your team, you will be responsible for monitoring our infrastructure and responding to incidents. All these tasks require you to constantly think outside the box and develop and implement new technologies & tools whilst also keeping a critical eye on the current landscape and not being afraid to propose new solutions.
We encourage our people to always challenge the status quo and welcome any suggestion that will help us improve and make our services safer, faster, and more efficient.
Daily tasks of Technical Support Engineer at Payconiq:
What we expect from a Technical Support Engineer is that you have a strong affinity with modern cloud technologies. Your first thought when performing a task must be 'how can i automate this' you have a clear understanding of REST API's, CI/CD, Infrastructure as a Code. You worked with Docker, Terraform and Kubernetes. You worked with both SQL and NoSQL databases and understand the difference between them. You have handson experience with Linux, MacOS and Windows. Also Cloud services Like AWS and Azure have no secrets for you. You have an analytical brain and don't shy away from a challenge and you do well under pressure.
Next to the technical knowledge, you are also a 'people' person. You are a team player with your peers, yet you also understand not everyone will have the same grasp on IT as you, and you have the patience to help everyone in the company.
How we work at Payconiq:
The ideal candidate has:
Nice to haves:
Looking forward to learning about your experience!